ReachGig

Be your own Boss.

DATA RETENTION POLICY
Last updated February 09, 2024
This Data Retention Policy explains how we, Reachgig Corporation Private Limited, collect, use, and retain your personal information in connection with your use of our platform, Reachgig. We are committed to protecting your privacy and complying with all applicable data privacy laws and regulations, including the Information Technology (Intermediary Guidelines and Digital Media Ethics Code) Rules, 2021 (IT Rules).
TABLE OF CONTENTS
1. DATA WE COLLECT
2. DATA RETENTION PERIOD
3. DATA DELETION PROCEDURES
4. USER RIGHTS
5. HOW LONG DO WE KEEP YOUR INFORMATION?
6. LEGAL AD REGUALTORY COMPLIANCE
7. CHANGES TO THIS POLICY
8. CONTACT US
1. DATA WE COLLECT
We collect the following personal information from users of our platform:Customers
  • Name
  • Phone number
  • Profile photo (optional)
Service Providers
  • Name
  • Profile photo
  • Phone number
  • Profession
  • Address
  • Gender
We also collect and retain data related to user chat activities, including:
  • Timestamp of messages
  • Chat content (encryted)
  • Participants
2. DATA RETENTION PERIOD
We will retain your personal information for the following periods:
  • As long as you have an account: We will retain your personal information as long as you have an active account on our platform. This is necessary to provide you with the core functionalities of the platform, such as booking services and communicating with service providers.
  • 12 months after account deletion:If you delete your account, we will retain your personal information for no longer than 12 months. This allows us to comply with legal requirements, resolve disputes, and enforce our agreements.
  • Chat data:We will retain chat data for the period that at least one participant in the chat maintains an active account on our platform. This allows users to access and reference past conversations. After both participants delete their accounts, we will anonymize the chat data within 12 months.
3. DATA DELETION PROCEDURES
After the applicable retention period expires, we will delete your personal information securely using industry-standard methods. This may include data wiping, irreversible anonymization, or physical destruction of storage media.
4. USER RIGHTS
You have the following rights in relation to your personal information:
  • Right to access your data: You can request a copy of your personal information that we hold.
  • Right to rectify your data: You can request that we correct any inaccuracies in your personal information.
  • Right to rectify your data: You can request that we delete your personal information at any time.
  • Right to object to the processing of your data: Right to object to the processing of your data:
  • Right to restrict the processing of your data: You can request that we restrict the processing of your personal information under certain circumstances.
  • Right to data portability: You can request that we transfer your personal information to another service provider or platform.
You can exercise these rights by contacting us using the details provided in the "Contact Us" section below.
5. LEGAL AND REGULATORY COMPLIANCE
We may retain certain personal information for longer periods if required by law or regulation, or if necessary to comply with legal obligations, resolve disputes, or enforce our agreements.
6. CHANGES TO THIS POLICY
We may update this Data Retention Policy from time to time. We will notify you of any changes by posting the new policy on our website. You are encouraged to review the policy regularly to stay informed of updates.
7. CONTACT US
If you have questions or comments about this notice , you may email us at reachgig.connect@gmail.com or contact us by phone: +917550083900